The Path To Staying Irrelevant


Technology, corporate culture, higher ed, random thoughts... -

If IT department wants to be viewed as a cost center and stay irrelevant, it should continue to provide commodity services like email, storage, and network connectivity.  It should also complain about how difficult it is to provide these services.

If IT department wants to be viewed as a business partner, it should ensure that these commodity services are provided by vendors who can now provide them better and cheaper, and focus on understanding the business, and addressing its higher order needs.

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