Think Different

Nonviolent Project Management

Photo of a hand drawing the four steps of the NVC process

Some eighteen years ago now, I started using a technique I named “Stakeholders and their Needs” – as part of my approach to managing software development projects. I’ve found it a useful enough technique to continue using and evolving it on just about every endeavour I’ve worked on since then.

Aside 1: There’s a paper describing this and other aspects of the whole approach – which in its early days was called “Jerid” and more recently has evolved into “Javelin”.

Aside 2: This was all long before I became aware of Rosenberg and Nonviolent Communication, or even paid much attention to e.g. Gandhi and the general idea of nonviolence.

Aside 3: As in some other posts, I’m leaving to another day the contentious question of whether we should even have “projects” in the world of software and product development. And whether “Project Managers”…

View original post 900 more words