One of the most hyped, and in my opinion least documented features of the Summer 13 release of Salesforce is custom Chatter Publisher Actions. Various Salesforce bloggers have written about how easy it is to create and use regular Chatter Publisher Actions, which, basically, just let you quickly create records related to a primary record from your Chatter Feed (e.g. from an Account’s Chatter feed, creating a Contact or Opportunity, without having to go down to the corresponding related lists. For one excellent discussion of regular Publisher Actions, see Daniel Hoechst’s post. The release notes also give examples of regular Publisher Actions, so I won’t go into any more depth on them here.
However, neither the release notes, nor any other bloggers, nor Salesforce themselves in their recent release webinars, have yet shown any working examples of custom Publisher Actions. What are they? Here’s a brief overview:
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