Often at ThoughtWorks we will be asked to help train and up-skill the client’s team members whilst we co-deliver projects. We call this enablement. These are some lessons that I learnt whilst being an agile coach and from having 1:1 coaching sessions with clients, that are worth thinking about if find yourself on the “consulting” or “coaching” side of a relationship.
Tip #1: Understand the expectations from the start
What kind of engagement is it?
Think about what kind of situation you are in. Are you there to “just deliver x”? Are you working closely with a client team? Are you there in more of a coaching or consulting capability? It could be something anywhere along that spectrum. Wherever you land on that spectrum there will always be some degree of influencing, education and support of the client needed. You will need to bring people along with you, whether it’s…
View original post 999 more words