Salesforce and Zendesk want to help brands manage Facebook Messenger traffic — TechCrunch


No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms. Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands […]

via Salesforce and Zendesk want to help brands manage Facebook Messenger traffic — TechCrunch

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