How to automatically close a case when a closure email is sent to the customer ? — ForceBase


So, this is a question I keep hearing a lot in the answers community and I decided to pen on this topic so that users can easily look through this post and setup something similar by themselves. Use Case : Cases are one of the most extensively used elements when it comes to service cloud. The […]

via How to automatically close a case when a closure email is sent to the customer ? — ForceBase

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