Create a Person Account For New Email-to-Case — Jenwlee’s Salesforce Blog


This blog post was inspired by Randi Thompson. Here’s to you, Randi! Here are a few lessons learned from implementing this use case: Learn how to invoke flow from process builder. Use custom labels to avoid hardcoding Salesforce record type Ids in flow. Provide descriptions, where provided, in Salesforce. This may be tedious step, I […]

via Create a Person Account For New Email-to-Case — Jenwlee’s Salesforce Blog

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