Salesforce Lightning Console JavaScript API — Accletron Consulting


The Lightning Console JavaScript API and the Salesforce Console Integration Toolkit both interact with Salesforce console apps. We will use these API’s to check status of Omni-Channel Utility bar item. Example Lightning Component is used to check Omni-Channel Utility once agent has accepted the work. lightning:utilityBarAPI: The public API for the Utility Bar. lightning:omniToolkitAPI: This component provides access to the API for the Omni-channel toolkit. lightning:backgroundUtilityItem: This interface is used to indicate that the component is available to be instantiated at the app level without rendering any UI. Salesforce Console Developer Guide Omni-Channel Developer Guide Utility Bar API Omni Channel Work Accepted Background Utility Item Response […]

via Salesforce Lightning Console JavaScript API — Accletron Consulting