Salesforce, AWS expand partnership to bring Amazon Connect to Service Cloud — TechCrunch


Salesforce and AWS announced an expansion of their on-going partnership that actually goes back to a $400 million 2016 infrastructure services agreement, and expanded last year to include data integration between the two companies. This year, Salesforce announced it will be offering AWS telephony and call transcription services with Amazon Connect as part of its […]

via Salesforce, AWS expand partnership to bring Amazon Connect to Service Cloud — TechCrunch