Salesforce Omni-Channel is great, but the one downside in our organization is that you have to manually set your status to available in order to receive chat or work requests. I am in the midst of creating a Background Utility Item which will auto log you into omni-channel. Omni-Channel Lightning Component […]

via Omni-Channel Lightning Component — The Salesforce Dork

User Story We want to complete a data load into a production environment to insert and update a list of contacts from a .CSV file that we received from our data team. We have to do this load every day, and we’re doing it in production, so we want to cut down on time and […]

via Managing Basic Data Loads Using Dataloader CLI — Another Salesforce Blog

Take a look under the Process Builder Hood What is a Salesforce Process Builder? First, let’s talk about what a Process Builder is. At a very basic level, it’s a way to make really cool things happen within Salesforce that will make your manager very happy. But it’s so much more than that! As defined […]

via Why Process Builder is the Secret Ingredient to Salesforce Admin Superpowers — Brainiate Show

We all know that one of the big bugbears of any changes you make as an Admin or Developer is getting users to like it. Here are some of the main tips for making sure you really get across to your users why changes will help them.

via Tips for user adoption — oe:gen

This is the hands on challenge from the Platform Developer 1 Winter 19 Certification Maintenance. UtilityClass public inherited sharing class UtilityClass { public static List queryObjects(String theObject, List theFields, List theFilters, String sortField, String sortOrder) { String theQuery = ‘SELECT ‘ + string.join(theFields, ‘,’); theQuery += ‘ FROM ‘ + theObject; boolean firstFilter = true; […]

via Work with the Lightning Map Component and Apex Inherited Sharing — The Salesforce Dork

We often find ourselves in a situation where a specific code block that is stringed together in trigger which should not be executed in batch mode. The reason might be that batch execution might be triggering more number of triggers and hit any given governed limits. To achieve this in there is a method available […]

via Code Execution in Batch vs Trigger Mode —

[vc_row][vc_column][vcex_image align=”center” img_size=”medium” overlay_style=”” image_id=”791″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] “Alexa, tell me the news.” Voice commands integrated with technology that once felt futuristic may feel common place in today’s average American household. The new frontier of voice-controlled AI is finally expanding out of the house and into the business world, and Salesforce is leading the initiative with their latest […]

via Why Voice Capabilities Can Benefit Your CRM: Salesforce Einstein Voice Skills — Oceanforce Solutions

Entering data for a record in Salesforce is part of the platform’s core functionality. But what if data needs to be added, updated, or deleted for five records? Or 25? Or 8 million?

via Tips for Data Loading, and the best (free!) options — oe:gen

Cut and paste, I don’t think it’s a very useful function when we are cleaning file or folder in our computer. That function is more important when we use Mac OS, because there aren’t a Cut function in that folder management (Finder). Actually we can use Copy or Duplicate, but it’s not effective for me, […]

via Make a Cut and Paste Feature Service in Finder Mac OS use Automator App — Jejak

https://videopress.com/embed/HfiKMSct?hd=0&autoPlay=0&permalink=0&loop=0

Quick post to talk about some fun I’ve been having with the new Hedge API. Background: Hedge is an awesome app for securely copying Camera Cards to multiple destinations to ensure data integrity and safety of the original footage. Hedge is one part of a workflow I build for my clients. Hedge is the first step […]

via Automate it! Hedge API example apps — DAM SAN